Final Project (3 credits) – ITB
This course is intended for Master’s level students to develop a Master’s final project. In this course, students will submit their final project draft, make all necessary revisions to the draft, and finalize their final project document. Students will work independently guided by their thesis supervisors to complete their Master’s Final Project.
Innovation Management (4.5 ECTS) – Aalto EE
This module will set the stage and help the participants better understand innovation as a driver of growth and a means to protect existing business and achieve competitive advantage. The course also describes the organizational impacts of the different emerging technologies in specific industries, and strategic perspectives beneficial in dealing with innovation issues.
Service Management (4.5 ECTS) – Aalto EE
Service management is an essential part for successfully transferring a business from being product-centric and merely selling products to a customer-centric organization that actually satisfies customer needs. This module approaches the foundations of service business based on a three-stage model of service consumption and a characterization of services following information economics. Special attention will be paid to service quality issues on the Internet. Given the general failure-proneness of service encounters, strategies for designing effective service recovery will be discussed. Finally, service management will be linked to the bottom line when introducing the service-profit chain.
Communications (4.5 ECTS) – Aalto EE
This module explores key communication skills and strategies that enable managers to communicate effectively within organizational contexts. The class examines current theories of communication strategy and provides decision-making frameworks and analytical tools that allow participants to plan and deliver effective messages. Participants also have opportunities to practice, improve, and receive feedback on their skills as business presenters, business writers, and interpersonal communicators.
Digital Strategy and Transformation (4.5 ECTS) – Aalto EE
The digital strategy and transformation module provides students with an in-depth understanding of the ongoing changes in various industries that result from digital technologies. As digital technologies mature, the key barriers to digital transformation lie in management and organizing. The module will cover the newest theoretical frameworks and ideas connected to digital ecosystems, platforms, business models, and management practices. The course investigates changes in industry structures, customer relationships and services, organizational design, capabilities, and culture to understand the catalysts and barriers to digital transformation. While focusing on management, we will also go through recent developments in information technology and artificial intelligence, real-time data, and analytics, along with emerging business applications in service and manufacturing industries. The participants will discuss case studies to develop their abilities in designing and implementing digital transformations.