Faculty Member
Ilma Aulia Zaim
Business Strategy and Marketing (BSM)
Expertise
Tourism Marketing, Branding Development, Integrated Marketing Communications, Marketing Management, Visual Communications, Visual Research
2005
BA in Visual Communication Design, Institut Teknologi Bandung
2013
Master of Science in Management, Institut Teknologi Bandung 2013
2021
PhD in Tourism Marketing, Middlesex University London

Profile

Ilma Aulia Zaim, Ph.D. is an Assistant Professor at the School of Business and Management, Bandung Institute of Technology (SBM ITB), where she teaches and supervises students across undergraduate, master’s, and doctoral programs, while actively advancing research and consultancy in branding, marketing, creative industries, and tourism development. Her research focuses on branding development, marketing communications, tourism destination image, and visual communication- bridging scholarly insights with practical applications.

Previously, as an appointed Junior Lecturer at Middlesex University London, Ilma designed and delivered innovative courses such as Creative Branding in Tourism and contributed to international book chapters and journal publications. Ilma holds a Ph.D. in Business (Tourism Marketing) from Middlesex University London, an MSc in Science in Management (Marketing), and a BA in Visual Communication Design with Distinction, both from ITB. She is also an active keynote speaker, mentor, and co-founder of initiatives supporting education, sustainability, and the creative economy.

Beyond academia, she has over a decade of consultancy experience, advising organizations such as Bappenas, PLN, InJourney, PT KAI, Pertamina Patra Niaga, Otorita Ibu Kota Nusantara, the United Nations International Labour Organization, and the West Java Provincial Government. Earlier in her career, she shaped regional product strategy at Honda R&D Southeast Asia and involved in some creative campaigns for global brands at Mullen Lowe Indonesia. Through her interdisciplinary expertise, Ilma continues to bridge design, marketing, and research to empower businesses, communities, and the tourism industry in navigating digital transformation and global competition.

Grants, Projects & Achievements

  • esearch Grant PPMI (2025), Principal researcher - The Influence of Video Storytelling on Consumer Decisions to Pay and Support the Tondano Lake Conservation Program: A Consumer Psychology and Neuroscience Approach
  • Research Grant DIKTI (2025), Co-researcher - Reconstructing Inclusive Value Chains in the Creative Economy
  • Research Grant PPMI (2024), Co-researcher - Exploration and Utilization of Natural Potentials and Cultural Products of the Mibi Makbon Village Community, Sorong, West Papua, for the Development of Creative Business.
  • LPDP Awardee - PhD study (London United Kingdom, 2016 - 2021)
  • ITB Scholarship - Master of Science in Management ITB (2011 - 2013)

Publications

  • Zaim, I. A., Stylidis, D., Andriotis, K., & Thickett, A. (2025). Projecting Destinations via Organic Tourist Videos: The Role of Appearance, Production and Content. Tourism Recreation Research (Scopus, Q1)
  • Zaim, I. A., Stylidis, D., Andriotis, K., & Thickett, A. (2024). Does user-generated video content motivate individuals to visit a destination? A non-visitor typology. Journal of Vacation Marketing, 13567667241268369. (Scopus, Q1)
  • Zaim, I. A., Qastharin, A. R., & Purwa, A. A. G (2024). Destination Branding Authenticity: Building Relationship Orientation among Visitor Attractions, Tourism and Millennials. In Entrepreneurial Innovation in the International Business of Tourism (pp. 149-169). Routledge (Scopus, no Q)
  • Pinandhika, A. A. N. T., & Zaim, I. A. Blockchain for Secure Transactions in Hospitality and Tourism Management. In The Role of Artificial Intelligence in the Tourism and Hospitality Sector (pp. 185-203). Routledge (Scopus, no Q)
  • Zaim, I. A., Koesoemadinata, M. I. P., & Sari, S. A. (2022). Sundanese culture representation in tourism marketing: A visual content and semiotic analysis of website pictorial elements. The Asian Journal of Technology Management, 15(3), 224-234 (SINTA 2)
  • Zaim, I. A. (2022). 7 Young Indonesian Travellers’. Tourism Marketing in East and Southeast Asia, 114.Wallingford UK: CABI. (Scopus, no Q)
  • Zaim, I. A. (2021). Young British tourists' tourism-related information sources. In Tourism Marketing in Western Europe (pp. 26-42). Wallingford UK: CABI. (Scopus, no Q)
  • Akbar, I., & Zaim, I. A. (2019). Innovations in Service: Probing the Evidence in Sustainable Tourism. The Asian Journal of Technology Management, 12(2), 132-148. (SINTA 2)